SEEN: Dermatologist-Developed Luxury Hair Care logo
SEEN: Dermatologist-Developed Luxury Hair Care logo

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Order Status & Tracking

How can I check the status of my order?

With each order you place, you’ll receive a confirmation email that allows you to check the status of your order through your online account. Please expect 1-2 business days for processing before shipment, and 5-8 business days for delivery (for U.S.

How can I check on my delivery?

After your order is shipped, you will receive a shipping confirmation email complete with a tracking number that allows you to track the whereabouts of your order. Please note that it often takes the service carrier 24-48 hours to scan a package and

How long will it take to receive my order?

All orders are subject to a 1-2 business day processing window before shipment. Our warehouse processes orders during business hours Monday through Friday, and does not ship on weekends. Orders placed after 2pm on Fridays will be processed on the nex