SEEN: Dermatologist-Developed Luxury Hair Care logo
SEEN: Dermatologist-Developed Luxury Hair Care logo

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Earning & Redeeming

How do I redeem my points?

For one-time purchases and first-time subscription purchases, simply login to your account and use the dropdown at checkout to redeem your points. For applying a Rewards discount to an existing subscription order, login to the Rewards Page and scroll

How do points convert to dollars?

100 points equals $10.00. Higher tiers in the VIP tier program earn more points at a quicker rate, but 100 points always = $10.00.

Is there a limit to how many points I can earn?

Nope! That’s the best part about being a rewards member! You will always have an opportunity to earn more points by shopping with us, engaging with our brand and community online, and through special points promotions.

Is there a limit to how many rewards points I can use per order?

The limit for reward redemption for each order is 500 points/$50.

Can I return my order if I redeemed rewards points for a discount?

You can return your order but you would not receive the points back from the Rewards discount that you redeemed. The amount of points you might earn from what you spent on the purchase post-discount will also be adjusted to reflect how much you ended

I've earned points/VIP tier with my last purchase, but now I want to return it. What will happen to my reward?

If you return a purchase that bumped you up into a higher VIP tier but ultimately decide to return it, you will return to your original tier.

Do points ever expire?

Points will expire after 12 months if you do not earn or redeem any points.

How can I get a birthday reward?

Add your birthday under ways to earn points on the rewards page. On your birthday we will add 50 birthday bonus points directly into your Rewards account!

I signed up for the Birthday Bonus but I didn’t receive it?

Happy Birthday! We’re so glad that you have chosen to celebrate with us through our rewards program. In order for you to receive your birthday bonus on your birthday, you must register your birthday at least 30 days prior to your birthday. If your bi

How does the anniversary reward work?

On the day you join SEEN, you'll get 25 "Create an Account" points. Every year after that, we'll add 50 Anniversary points to your account automatically. It's that easy!

Can I use SEEN's referral program for my partner or member of my household?

Our referral program is intended for referrals to those outside of your household.

Can rewards points be used with other promotional discounts?

No. Rewards points cannot be used with other promotional discounts when placing an order.

Can rewards points be used with other promotional discounts?

No. Rewards points cannot be used with other promotional discounts when placing an order.

Can I earn SEEN loyalty points on my Auto-Ship & Save orders?

Yes! You will earn points on your initial ‘Auto-Ship and Save’ order. On recurring orders, you will earn base loyalty points based on your member tier.